Due Diligence & Communication

Secure communication to customers can be surprisingly hard to find. By including direct messaging and document collection with embedded virus scanning within the RiskScout platform, our clients are able to automate due diligence, dormant account confirmation, closing document delivery, and hundreds of other communication and collection needs. Why use email and phone calls when you can get an 80% response rate with convenient, digital communication?

Comprehensive customer onboarding with advanced filtering by risk type and KYC KYB software

Automated Due Diligence

Set up workflows that require questions, attestations, and documents on a customizable interval and assign them to specific business or consumer types. Forget putting reminders on your own calendar - simply program your desired frequency to ensure everything is automated.

Secure Collection

All files sent through RiskScout are virus scanned, securely encrypted, and transmitted to our cloud servers so your data stays safe and accessible. Your relevant staff can review this data, add internal notes, and send follow-up tasks for additional requirements as needed.

A screenshot of RiskScout's secure document collection portal where onboarding customers can upload informations directly into the application

An image of an alert notifying the user that their customer has gone bankrupt so they can respond accordingly

Ongoing Monitoring

Set up monitoring for the business and person to watch for OFAC, sanctions, business formation, negative news and licensing to ensure nothing changes after your initial review. If something is flagged, handle the result in a comprehensive case, a quick task to clarify, or prep for a SAR filing all within the platform.

Use Cases

Our platform is like a Swiss Army knife - the value is broad and our customers are always finding new ways to use it. Below are just a few examples of solutions our users have created to reduce manual operations at their institution. What can you imagine?

Non-Resident Aliens

Challenge:

Annual W8s and Monitoring

Solution:

Initial KYC/KYB and necessary documentation is collected
Schedule up recurring annual collections to automate W8s
Set up monitoring for OFAC, sanctions, PEPs
Perform EDD reviews on information collected

Loan Compliance

Challenge:

Collection of financials, status of project, business details

Solution:

Initial KYC/KYB and necessary documentation is collected
Schedule specific date collections for updates on the project
Collect additional business details to evaluate in review
Perform quarterly or annual reviews based on type

Closing Agents

Challenge:

Initial review of agents and attorneys, ongoing review

Solution:

Specific questions relevant to agents and attorneys
Initial KYC/KYB and necessary documentation is collected
Annual collections and reviews

Clarify Client Event

Challenge:

Difficult to get answers or evidence when a transaction or entity event occurs

Solution:

Ongoing monitoring that alerts the FI to events
Embedded case management to quickly act and start investigating
Real-time mobile accessible tasks sent out to the business or person

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We love to talk new markets and compliance. Contact us for a free advisory session or demo.